UMix Is A Contract-Free Business Music Provider: The Platform Engineered for Complete Enterprise Control.

We believe multi-location enterprises have a right to expect a transparent, contract-free, and predictable way to manage their in-store media. Our mission is to end the era of unnecessary complexity and vendor dependency created by legacy music and signage providers.  And that has been our objective from day one.  We are determined to be the contract-free business music provider of choice.

History: From Legacy Reseller to Market Pioneer

UMix was founded in 2000. We began by researching a better approach to music in stores.  At that time, Muzak (now Mood) was very much the only gave in town.  Satellite was still the main technology and customers had almost no say in what played in their stores.  For the next eight years (2001-2009), we operated as a reseller of existing legacy platforms.  Their level of control was to change the satellite channel, while Muzak automatically rolled over contracts five years at a clip.

It took time and effort – but we learned and we learned. This gave us profound, first-hand insight into the industry’s pervasive flaws, including:

  • An unresponsive and unhealthy vendor relationship defined by legacy corporate arrogance and a lack of good alternatives.
  • Sales reps who pretended the customer had choices—which really meant changing the channel or requesting a new CD.
  • Inefficient, obsolete technology (relying on CDs, satellite, phone calls and even the U.S. mail) that drove up costs, failure rates and dissatisfaction.
  • A market pervaded by service re-sellers with agendas that often did not align with customer goals.
  • A big disconnect where “music programmers” dictated style, actively ignoring the customer’s specific brand identity and sales objectives.

Armed with this knowledge, we decided to build a better way.

The true platform disruption began in 2009 when we launched our own, proprietary streaming music service. Early on, we were criticized for introducing unfettered control and contract-free streaming to the enterprise market. But the market quickly embraced our predictable, simple solution, however, and we have since been widely copied, cementing our status as an industry pioneer.

Continuous Evolution: Since that launch, we have rapidly expanded the platform: adding major label content, integrating Digital Signage, and most recently introducing our Android platform, which dramatically reduced client hardware costs, further underscoring our commitment to TCO.

contract-free business music provider

Our Commitment: Predictability and Control

UMix is the original Contract-Free Business Music Provider. Our platform is engineered to deliver three core outcomes to your leadership team:

Simplicity: One unified platform for all audio and visual media eliminates multiple vendors and reduces the staff learning curve.

Predictability: Clear, tier-free pricing guarantees a fixed and transparent Total Cost of Ownership (TCO) across your entire chain.

Absolute Control: We put the master key in your hands, ensuring centralized enforcement of brand standards and content compliance across every location.